Checkout Process Intelligence
Retail intelligence at the intersection of physical products, customers, staff and transactions
Speculation, anecdotes, security weigh scales and more surveys
For years, the industry has only speculated, with anecdotes and hearsay,
about checkout losses. Historically, both staffed and self check-out registers
were monitored by imprecise scales, POS databases and Loss Prevention personnel.
Everseen's Visual AI™ platform is transforming how the world's largest
retailers solve their checkout process problems - error, theft and missed
opportunities to improve customer experience, drive efficiency and boost profit.
An integrated suite of expert systems
Visual AI™ acts as the super layer on top, revealing the reality of
customer friction, associate inefficiency, process breakdown, product issues and true
source of shrink. All in real-time, from millisecond of POS data, with video frame proof,
allowing customers to self correct scanning mistakes.
The industry's first deployed at scale application of product identification, produce recognition,
mis-scanning, product switching, ticket switching, bottom of basket, direct-drop and more.
Finally, real self-scan retail loss data, at scale
With Everseen now deployed at thousands of stores, we know:
• the recovered loss is more than $4,000 per store, per week
• customer interventions are reduced by up to 90%
• throughput is increased more than 20%
• all while improving inventory accuracy and CX multi-fold
